This Privacy Policy describes how wyldsson.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@wyldsson.com or by mail using the details provided below:

2A SNOWDROP IND. UNIT, CLUB ROAD, Dublin, Dublin, D22 W634, Ireland

 

WYLDSSON.COM PRIVACY POLICY

At Wyldsson we are committed to protecting your privacy. The terms of this policy apply to all Wyldsson owned and operated websites and social media outlets.

By using this site, you understand and agree to the terms of this policy. This site is owned by Wyldsson.com and may be accessed in the EU and UK only.

Wyldsson.com is the controller also the processor of data entered into our website and social media channels. Information may be collected, stored, retained, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.

 

Collection of Personal Data

Our company collects information which you enter, such as the website that referred you to us, IP addresses, and, navigational information, and other actions taken in connection with the site. Email marketing (if applicable to you): With your permission, we may send you emails about our store, new products and other updates. Reviews: After your order has been dispatched and the transaction is complete, you will receive an email from Reviews.co.uk inviting you to review our service and website. You are free to decide whether or not to participate. We reserve the option to combine your navigational information with personal information that you provide (e.g., name, address, email). Additional personal information (e.g., your credit card number and billing address) is collected to process transactions or to provide you with products and services.

 

Your Personal Information

Wyldsson.com uses this information to improve our customer service experience, and to match content to your preferences.

We also use information you provide for customer communications (e.g, shipping information, billing information, renewal orders, marketing emails). We always offer the right to “unsubscribe” from our marketing emails.

Data collected by Wyldsson.com may be accessed by the company in any other country in which Wyldsson.com is operating, and by using our sites, you consent to any such transfer of information outside of your country.

 

Information that you may provide to us:
Contact and profile information, including name, email address, postal address (including post code) and telephone number.
Account information, including your user-name (which may be your email address), password, log-in details, transaction details and successful referrals.

Credit card information, including the name on the card, card type, card number, expiry date and CV2 is collected and processed by our third party payment processor. We retain limited credit card information for our records (e.g. the last four digits for validation purposes) but we do not store or retain complete credit card information.

Your preferences, including ratings you provide in relation to products that are available on the Site and survey responses.

Communications to us, for example reporting a problem or submitting queries, concerns or comments regarding the Site, its content or your account. Any other content or information you choose to provide, including photos you may upload.

Details of your visits to the Site, the resources you access and any data you download.

Information related or connected to a social media account that you use to sign up or log in to the Services, or that you associate with your account through our Services. For instance, when you associate your Facebook account with our Services, we may receive your public profile (name, profile picture, age range, gender, language, country and other public information), your friend list and your email address. If you sign up, log in with or associate other social media accounts with our Services, such as Twitter or Tumblr, we may obtain similar information from those platforms.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

Information that may be automatically collected

We, along with third parties, also may collect Information about you, your computer or device and your use of the Service via automated means (for more information about these technologies, see Section 4 below). This Information may include:

Information about your visits to the Site and use of the Services, the resources you access, any data you download and information related to the ways in which you interact with the Site and the Services.
IP addresses (including the general information in such address, such as city, county and post code), unique device identifiers, other information about your mobile phone or other mobile device(s), browser types and browser language.
Referral pages and links, URLs, number of clicks, pages viewed, how long you’re on a page, your search queries and results.
Information about your device, computer and/or browser you use as well as the device’s operating system. This may include your device hardware model, operating system version, or mobile network information.
Precise Location Information: We may ask for your permission to collect precise location information from you or your device. If you agree to allow access to your specific location, you agree that we and our service providers may collect such precise information from your mobile device (e.g., GPS-based location information, longitude/latitude, etc.) and use that information to deliver the content, Services, features and products that are available through the Services.
We may also combine Information that we collect from you with Information we obtain about you from third parties and affiliates and Information derived from any other subscription, product, or service we may provide.

 

Disclosing Your Personal Information

We will not share your personal information with any third party groups. Our customers’ information may need to be shared in the event of an acquisition, merger, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company. Our customers’ information may need to be disclosed if required to do so by law.

 

Use of Technologies

Wyldsson.com uses “cookies” to help enhance our customers’ experience. “Cookie” refers to a text file placed on your hard drive or device to collect certain information about you and your visit. In addition to cookies, we may use other technologies to help improve our service. You have the option to accept or decline cookies. If you refuse to accept cookies it may negatively impact the user-experience of the site.

 

Security of Your Personal Information

Your personal information security is highly important to us. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. When you enter private information (such as a credit card number), we encrypt that information using secure socket layer (SSL) technology. By using this site you acknowledge that no method of transactions online, or method of electronic storage, is 100% secure. Whilst we are 100% committed to protecting your personal information, we cannot guarantee its absolute security.

 

Your rights

You have various rights under data protection law, subject to certain exemptions, in connection with our processing of your personal data:
 Right to access the data – You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
 Right to rectification – You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.
 Right to erasure – You have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.
 Right to restriction of processing or to object to processing – You have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
 Right to data portability – You have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine readable format.
In order to exercise any of the above rights, please contact us using the contact details set out below.

 

Interactive Services

Our website includes interactive social media channels (twitter, blogs, etc where you can post content and comments – “Interactive Areas”). By using interactive areas, you acknowledge that we are not responsible for how that content is used by others.

 

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We invite our customers to leave reviews via the Reviews.co.uk platform. Reviews.co.uk is a third party platform/service, we provide them with your email address, name and order ID so they can provide their service to us.

 

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Disclosure

Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we request your consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@wyldsson.com or mailing us at: Wyldsson Ltd. Tallaght Business Centre, Whitestown Business Park, Tallaght, Dublin 24. Ireland.

 

Links

Once leaving our website through a link, please note that the privacy policies of those sites we recommend may be different from those disclosed here. We are not responsible for the practises of linked sites.

 

Changes to Our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

Questions & Contact Info

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@wyldsson.com or by mail at Wyldsson Ltd.

 

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

• Device information
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 
• Disclosure for a business purpose: shared with our processor Shopify 
• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
• Order information
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify 
• Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
• We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

 

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies Necessary for the Functioning of the Store

Name	Function	Duration
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session
checkout_session_lookup	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
identity-state	Used in connection with customer authentication.	24h
identity-state-<<token>>	Used in connection with customer authentication.	24h
identity_customer_account_number	Used in connection with customer authentication.	12w

Reporting and Analytics

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session
customer_auth_provider	Shopify analytics.	session
customer_auth_session_created_at	Shopify analytics.	session

[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority.

Company Info

Wyldsson Ltd. is a Limited Liability company registered in the Republic of Ireland.

Company Registration Number: 521396.

Our registered address is: UNIT 2A, SNOWDROP INDUSTRIAL UNIT, CLUB ROAD, DUBLIN 22, D22 W634. IRELAND.

Wyldsson Ltd. is registered, inspected and approved as a food producer with the Health Service Executive of Ireland.

VAT: IE 2976954FH

 ©Wyldsson, Ltd. All rights reserved.

 

Last updated: Jan 2023